Senior Lead Learning Experience Designer with 10+ years building scalable learning programs for enterprise SaaS and retail operations. I turn complex product knowledge into friction-free learning experiences that drive adoption and performance.
About
I'm a learning experience designer and architect who specializes in building scalable, high-impact learning programs for SaaS organizations. I go beyond putting content online — I design full learning ecosystems that are accessible, personalized, and measurable.
My approach is rooted in design thinking: I dive deep into user problems, gather cross-functional perspectives, then ideate, prototype, test, and iterate. Whether it's onboarding thousands of new users, enabling a customer success team, or standing up a learning platform from scratch, I lead the full cycle.
Outside of work, family is at the core of everything I do. I recharge in the outdoors, find connection through cooking, and believe the best communities — personal and professional — are built on trust and shared accountability.
Experience
A career built on translating business needs into learning strategy — from startup-scale to global enterprise.
Lead end-to-end learning strategy and execution for a global SaaS platform serving the construction industry. Design and deliver scalable learning experiences for customers, partners, and internal teams — spanning onboarding, product education, and certification programs. Collaborate closely with Product, Customer Success, and Marketing to align learning content with product releases and customer outcomes.
Led creation, prioritization, and execution of a learning roadmap at scale. Consistently reinvented programs based on a deep understanding of learner roles and evolving business needs. Managed cross-functional stakeholders to align learning investments with operational priorities.
Led the design, delivery, implementation, and measurement of a new hire onboarding program, improving ramp time and reducing time-to-productivity for thousands of employees. Established design standards used by the broader L&D team.
Skills
A hands-on practitioner across the full spectrum of learning design, development, and platform administration.
Industry Expertise
I've designed learning solutions across a range of industries, giving me a versatile perspective on how people learn in different contexts.
Education
Contact
If any part of my background resonates with what you're building, I'd love to have a conversation. Email or LinkedIn are the best places to start.